Privacy policy
At Philautia, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website: www.philautia.in (“Site”).
By using our Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with an updated “Last Modified” date.
Information We Collect
Information You Provide Directly
Name, email address, phone number, billing and shipping address
Account details: username, password, security info
Order and payment details (via third-party payment processors)
Customer service communication (emails, reviews, messages)
Information We Collect Automatically
Device type, browser, IP address, interaction data
Cookies and tracking technologies for analytics and ad targeting
Information from Third Parties
Payment processors for order fulfillment
Analytics partners for usage tracking
Advertising networks for marketing personalization
How We Use Your Information
To process and fulfill your orders
To provide customer support
To manage and maintain your account
To send order updates and service messages
To show you personalized promotions and offers
To prevent fraud and ensure platform security
Sharing of Personal Information
We may share your information with:
Service providers (e.g. logistics, payment processors, IT support)
Business partners and marketing affiliates
Legal authorities if required by law
Within our group of affiliated companies
We do not sell or rent your personal information.
User-Generated Content
Content like reviews or testimonials you submit may be publicly visible. Please share only what you’re comfortable with.
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors.
Security
We use industry-standard measures to protect your data. However, no method is 100% secure. Do not share sensitive information over unsecured channels.
Data Retention
We retain your personal information as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Your Rights
Depending on your location, you may have the right to:
Access or correct your personal data
Request deletion of your information
Withdraw consent for certain uses
Opt out of promotional emails (via unsubscribe link)
To exercise your rights, contact us using the information on our Contact page.
Complaints
If you have any concerns about our data practices, please contact us. If you’re not satisfied with our response, you may contact your local data protection authority
Contact us
For any privacy-related questions or requests, please email us via the Contact section on our website.
